Shipping policy
Order Processing
Please allow 1-2 business days to process your order. Expect an email within 1-3 days to let you know your order is coming!
Store Pickup
We don't currently have a storefront, so we don't offer store pickup yet. We're exploring some options for this, so please check back periodically or feel free to reach out to us with questions.
Domestic Shipping Rates and Estimates
We offer different shipping rates depending on which products are purchased and how much product you order.
For Tea Products Only
Our current logistics provider that handles fulfilling orders does not support live rate calculations, so we have to approximate shipping costs based on various factors. See the following table for our current rates:
| Shipping Method | Weight | Rate |
| Economy | 0 - 0.5 lbs (<= 8 oz) | $7.49 |
| Economy | 0.5 - 1 lb (8 - 16 oz) | $8.99 |
| Economy | 1+ lbs | $10.99 |
| Standard | 0 - 0.5 lbs (<= 8 oz) | $8.49 |
| Standard | 0.5 - 1 lbs (8 - 16 oz) | $10.99 |
| Standard | 1+ lbs | $12.99 |
NOTE: If ordering $64.99 or more of tea products, economy shipping for tea products will be free. Note that our tea products and merchandise products are handled and shipped from separate logistics, so free shipping applies only to tea products. When ordering a mix of tea products and merchandise, shipping costs for merchandise will still apply.
For Merchandise Products Only
As mentioned above, merchandise products are handled and fulfilled separately from tea products. The price will vary according to the weight of the ordered products. Please see the following table below for minimum shipping rates by product type.
NOTE: Rates below assume one product, but adding more products does not multiply linearly. For example, one small poster may cost $6.79 to ship, but ordering two small posters will not necessarily cost $13.58 to ship. We don't know why shipping prices are so complicated either.
| Product Type | Shipping Method | Rates |
| Posters | Standard | $6.79+ |
| Stickers | Economy | $4.29+ |
| Mugs (small) | Economy | $6.09+ |
| Mugs (large) | Economy | $7.99+ |
Refunds, Returns, and Exchanges
Please see our Refund Policy.
Contact
If you have any further questions, please don't hesitate to contact us at support@yatrichai.com.